YOUR TERMS AND CONDITIONS OF USE

YOUR ACCOUNT

You do not need to SIGN UP to purchase. However signing up will give you more benefits such as newsletters, updates, and special offers.

We ask for your name, telephone number, home address, email address and age for competitions, prizedraws, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

 


TERMS AND CONDITIONS


Please read all agreement to all such terms, conditions and notices. By using this Site, you agree to our TERMS AND CONDITIONS

VitaminKita reserves the right to change, modify, alter, update or discontinue the terms, conditions and notices under which this Site is offered and the links, content, information, prices and any other materials offered via this Site at any time and from time to time without notice or further obligation to you except as may be provided.

VitaminKita have the right to adjust prices from time to time. If for some reason there may have been a price mistake, VitaminKita has the right to refuse the order. If you continued the use of the Site following such modifications, alterations or updates, you agree to be bound by such modifications, alterations, or updates.

 


COPYRIGHT


All content and compilations included on this website, such as graphics, logos, images, data, and photograph is the property of VitaminKita. You are prohibited to copy, reproduce, sell any contents of this site for any commercial use for your own site. The compilation of all content on this site is the exclusive property of VitaminKita and protected by Indonesian Laws and international copyright Laws.

 


PRODUCTS


We have made every effort to display as accurately as possible the colours of our products that appear on the website.
Nevertheless, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colors of the product on delivery. We do make every effort to ensure they are as accurate as possible.

 


RISK OF LOSS

RISK OF LOSS of the goods delivered to you is the responsibility of the shipping company (JNE). We will help by giving out receipt number for each shipment made to our customers.

 


RETURN / EXCHANGES

We only accepts return with manufacturing mistakes and only applies to the same goods / articles.

  • Our return / refunds only comes in Store Credits
  • Items can only be returned within a maximum period of 3 days (Sunday excluded) after the items are received. The day the item is received is considered 1 day.
  • Receipt must be attached when sending back the items. If the receipt is not attached, we reserve the right to refuse further processing of the return.
  • Customers should bear the cost of shipping when returning items.
  • Credits will only be awarded if items returned are still in unused condition and undamaged with tags still intacs.
  • The credits given can be used for future purchases in vitaminkita.com
  • No return on sale items or purchases using special promo
  • No return and refund accepted at our other stores

 

For more info please contact us