SECURE PAYMENT METHOD
We accept payment by Bank Transfer and PayPal (Coming soon)
Please always include your Order ID everytime you make your payment. We accept BCA & Mandiri Bank transfer.
Please see www.paypal.com for information on PayPal payments.
You can use your credit card to shop with us. You will be taken to Paypal website for secure payment.
In order to use this payment method, you don't need to have a Paypal account , you can use your credit card.
For Paypal User, simply login to your account. For non-Paypal user who want to pay using credit card, simply click Sign in as guest and proceed to payment.
Payment using Paypal and credit card considered successful once an official Paypal invoice appear.
NOTE : We’ll unable to ship the goods if there’s problems occurred regarding the payment or we did not received the payment in 1x24 hours time.
HOW TO CONFIRM PAYMENT
- Once you finish your order, you will get an Order ID
- Please always include your Order ID when you make your payment
- CONFIRM PAYMENT - We will always confirm your payment once we received it, however to speeden up your order process, you may always contact us directly (BBM/LINE/WA/EMAIL)
RETURN AND EXCHANGES
After years of serving our customers, VitaminKita wants you to love shopping at our online store as much as you love to shop in real life..
If something doesn’t meet with your expectations, please contact [email protected] for hospitable assistance.
We only accepts return with manufacturing mistakes and only applies to the same goods / articles.
- Our return / refunds only comes in Store Credits
- Items can only be returned within a maximum period of 3 days (Sunday excluded) after the items are received. The day the item is received is considered 1 day.
- Receipt must be attached when sending back the items. If the receipt is not attached, we reserve the right to refuse further processing of the return.
- Customers should bear the cost of shipping when returning items.
- Credits will only be awarded if items returned are still in unused condition and undamaged with hang tags still intact.
- The credits given can be used for future purchases in www.vitaminkita.com
- No return on sale items or purchases using special promo.
- No return and refund accepted at our other store